frequently Asked questions

Mint Eco was founded with one mission in mind: To make people happy. We accomplish our mission by:

1) Being experts in our fields

2) Bringing a critical eye to everything we do

3) Staying relationship oriented

4) Being clear, honest and consistent with our communication

We got into this industry to transform the car wash experience. In the past, car washes were known for being dirty and disorganized with complicated menus. We wanted to bring a fresh approach to washing cars. Mint Eco offers you a simplified menu that is gimmick free with friendly staff, high-quality wash, detailing services, clean lobbies, free coffee, eco-friendly products and service. Above all, we are committed to our mission: To make you happy!

Yes, we take pride on our continued efforts to create a car wash process that protects and care for our planet. We achieve our goals by properly managing water usage, utilizing environmentally sensitive chemistry, and practicing responsible waste management. We invest significant time and resources to self-audit and ensure that we are implementing the best practices to make a difference in the environment. To learn more, visit our environmental page.

Mint Eco Car Wash is open Monday to Friday from 7AM–7PM, Saturday 8AM–6PM, and Sunday 9AM–5PM.

All of our locations open for “full service” (interiors and detailing services) daily between 9AM-5PM. From 7AM-9AM and 5PM-7PM, our locations offer FREE vacuums for guests to use at their leisure.

We also have some select locations that offer free vacuums all day! You can visit our locations page to find out more.

We may expand outside of this area in the future, but we are currently focused on growing our presence in Southeast Florida - mainly Palm Beach County.

When washing at home, any soaps used and dirt or oils from the car and the driveway are either introduced to the storm water system that leads to the ocean or enters the ground water and can harm the soil and water. Washing your car at home can also use considerable amounts of water.

When you wash at Mint Eco, you are actually helping the environment. As a WaterSavers car wash, we use less than 40 gallons of fresh water per car, which is significantly less than what is used during the average home wash. Additionally, any used water is filtered before being sent to the sewer system for further treatment at our regional wastewater treatment facility. To learn more about Mint Eco’s eco-friendly practices, visit our environmental page.

Mint Eco has an “Exterior Only Guarantee” during all operating hours, which states:

“At Mint Eco our goal is to ensure customer happiness. A clean car makes you feel good and brings optimism to your day. At Mint Eco, this means even during times of inclement weather we will service your exterior clean needs – guaranteed! In doing so, Mint Eco is ensuring that our customer know that we can provide happiness for them rain or shine.”

This being said, you can expect to receive our exterior car wash tunnel service and access to free vacuums no matter what the weather, at all of our locations!

*Mint Eco reserves the right to close the site if conditions become too dangerous or extreme for our employees to safely work in (i.e. a tropical storm or hurricane). If this is the case, we will notify our members via social media, and/or via automated text.

Yes! We offer 10% off for all military active duty and veterans. We also wash all police vehicles for free!

“Express Exterior” is a car wash industry term that refers to a 5-minute or less car wash experience, where you wash the outside of your vehicle only. Most car washes nowadays only offer an “Express Exterior” experience with free self-service vacuums after you travel through the tunnel.

Mint Eco Car Wash is what is known as a “flex” car wash, because we offer additional services in addition to our state-of-the-art tunnel (interiors, detailing, AND free vacuums). Growing up, you were likely used to going to what is known as a “full-service” car wash, where you have to get the inside and outside on every visit. Here at Mint Eco, our offering is “flexible” so you can choose to wash the outside only, or add on other services on any visit.

Our recommendation is to wash your car once a week. Throughout the week, your car is exposed to the severe South Florida elements, such as salt, dust, dirt, rain, and extensive UV exposure from the sun, which builds up corrosive layers that can damage the exterior of your car. Taking preventive care of your car will protect it from damage and will restore the aesthetic value in only 5 minutes through our Clean, Shine, or Protect Wash.

Through our fresh approach to washing cars, we have simplified our menu by offering three washes: our Clean, Shine, and Protect Wash. Each of these washes go through a 26-step-process designed to clean every spot and refresh your car. If you simply want to remove any layer of dirt or dust from your car, our Clean Wash will do exactly that. But, if you not only want a clean car, but also you want a “shiny” car, our Shine Wash will restore the shininess of your car through the proper application of wax and soap. In addition, with our Shine Wash, we apply tire shine on your tires. Finally, if you want to protect your car from the weather elements in South Florida, you want to use our Protect wash and prevent any possible exterior damage by the application of Salt-Away.

Our Protect wash implements an additive that is especially useful in South Florida’s salty air and environment. Salt Away is a non-toxic, biodegradable, non-hazardous product used to inhibit rust and the corrosive effects of salt water or salt air on your car. Through this product, the exterior of your car will maintain its color, shine, and durability.

5/15 is our promise to you. Our goal is to complete an exterior wash in 5 minutes or less and a full-service wash in 15 minutes or less…without sacrificing quality. We don’t want you to be put off by a line at the entrance to the wash. From the moment you drive up you can be sure you’ll be leaving with a clean car in 5/15. This is a bold goal, so we thank you for your patience on high traffic days and on days when your car may need extra attention.

In our tunnels, we utilize equipment that is made of a material that is similar to a wetsuit, which is safe for your vehicle’s paint. Our brushes are properly maintained and will clean your vehicle without damaging its paint.

We have a Customer Happiness Guarantee here at Mint Eco, which states that we will re-do the service or make adjustments to the service you purchased before your leave our property in order to make sure you leave happy.

If you happen to get home and then notice that we missed something, you are invited to bring the vehicle back and we will take care of you upon your return! Ultimately, it is our goal that every vehicle leaves in Mint condition. While mistakes are rare they can happen whenever human beings are involved, and we will do everything in our power to make it right.

You can sign up for our Unlimited Club Membership for as low as $20 a month and receive unlimited washes throughout the month at any of our locations. The purpose of our Unlimited Plan is to reward a customer’s loyalty by giving them a discounted price in every wash. For example, instead of paying $12 for a single Clean Wash, you will pay $23 for your membership and redeem as many washes a month as you want. In addition, our Unlimited Club Members receive 25% off on all our services. There is no commitment or extra fees involved and you can cancel your membership at any time.

When choosing the right membership, it comes down to two factors: your car needs and your budget. You can redeem limitless washes at only $23 a month with our Clean Wash Membership. If want to take a step further and restore your car shine and cleanliness, for only $33 a month our Shine Wash Membership will leave your car spotless, dirt-free and your tires will have tire shine applied for no additional costs. Finally, our customer’s favorite membership is our Protect Wash Club Membership, and for $38 a month, it delivers the highest quality wash, with extra protective components such as salt away, waxing, and ceramic coating protection leaving your car extra clean and protected.

Yes, members receive 25% off for all Mint Eco products and services. Memberships start at just $23 per month.

You can cancel your membership by filling out our online form which automatically processes changes to your account. It is necessary you cancel at least 30 days prior to your next billing date to avoid a charge.

I authorize ____[location]___ to charge my credit card account ___[amount]___ on a monthly basis for the ____[name of plan]____ plan. I understand this is Automatic Recharge Authorization shall remain in force until I cancel by giving 7 days written notice. I understand ____[location]___ may cancel this plan at any time, and that the plan will be cancelled if the monthly charge is declined by the card processing system. I understand that circumstances may affect the availability of services, including equipment failure or inclement weather. I understand that monthly rates may be increased, with notice posted at the site at least 30 days in advance.

Yes! We do offer an option to pause your Club Membership with us, which keeps all of your membership and billing details on file. Simply use our online form to request we pause you, and we will activate your benefits again when you come back and visit one of our Mint Eco locations!

Please note: while your plan is paused, Mint Eco will bill your payment method on your regularly scheduled recharge date for $0.01 in order to keep your information on file. When you pause your plan, your benefits will immediately become inactive and the system will process a “refund” for the remainder of the month that was unused from the last time you were billed.

Easy! You can use our online form to update your credit card on file, or ask our Customer Service Team when you arrive to make that change for you.

Our team will also send you an automated text message if we are unable to process a payment for your Club Plan, and you can update your payment method via that link as well.

Our detail department is open Sunday to Friday from 9AM to 5PM, and Saturdays from 8AM to 6PM. Come on by!

No, you can always leave your keys with us and we will call you to pick up the vehicle when it is done.

However, we do have a beautiful, spa-like lobby with free WiFi and coffee, as well as healthy drinks and snacks for sale. It is the perfect place to relax, or quietly get some work done while you wait. We also have a beautiful outdoor lobby with Adirondack chairs that we have seen customers take a moment to get some sun or even take a nap!

Appointments are not required, but are recommended to make sure that we can provide your desired service in an efficient timeframe! You can always call us to schedule or inquire if we will be able to service you that same day.

The main difference between an Interior Clean and an Interior Detail is the depth and intensity of the service.

Our regular 10-minute Interior Clean is a basic clean that includes vacuuming, dusting off surfaces, wiping mats, and wiping windows.

Our Interior Detail services take it a step further. Our mini-interior service takes 45 minutes and is a deep clean intended specifically for sand and pet hair removal and vehicles we cannot service in 10-minutes.

Our full-interior service takes 90 minutes and our deepest level of clean, including shampooing seats, carpets, and mats in addition to cleaning inside the door pockets, center console, and cup holders. We will also use a leather cleaner for your seats if applicable, and apply a ceramic coating over your interior surface.

Yes, we offer hand washes for large vehicles or trailers. In addition, we offer interior cleaning, and exterior and interior detailing. Our price varies depending on the size, and the service requested. You can make an appointment by calling any of our locations. We will asses the cost based on the size of your vehicle and the level of clean needed.

Yes! We have seen it all here at Mint Eco Car Wash. From motorcycles to vintage military vehicles, our detail team can take a look at your ride and provide a custom quote for you based on your goals. Please call ahead to arrange a time for a free detail consultation!

Yes, gift cards can be purchased at any of our locations and can be redeemed for any service or products.

We offer a variety of eco-friendly products, car care items, as well as healthy drinks and snacks in our lobbies. Through partnerships with local companies and recognized brands such as Celis Produce, our fridges stay stocked with healthy drinks and snacks.

Our store also sells our own brand of eco-friendly products: Green Is Good. You can get our branded t-shirts, hats, tumblers, and other Green is Good products at your nearest Mint Eco location.